Frequently Asked Questions
- What is the price of Ertuğrul Gazi Kayi Flag | IYI Tamga | Durable Alpaca Fabric? ❯
- How do I clean and care for the product? ❯
- When will my order be shipped? ❯
Bring home a piece of history with the Ertuğrul Gazi Kayi Flag, featuring the iconic "IYI" tamga (seal) of the Kayi Tribe! Made from durable alpaca fabric, this impressive flag measures 70x110 cm, making a powerful statement wherever it's displayed. Resistant to outdoor elements and easily washable and ironable, this flag will retain its vibrant colors for years to come.
The Kayi Flag comes with tie ropes on the corners, making it easy to hang both indoors and outdoors. Whether you proudly display it at home or use it for special occasions, this flag is sure to turn heads.
Why Buy from Deri Sitesi?
We offer fast international shipping, so you can order from anywhere in the world. For any questions, please contact us at +90 553 180 61 88 or email us at derisitesi@gmail.com.
You can choose Bank Transfer / SWIFT as your payment method.
You can securely complete your payment by credit card through our protected payment infrastructure.
For Western Union payment details, please contact us via WhatsApp: +90 553 180 61 88.
All products are inspected before shipment. If an item is defective, damaged or does not conform to your order, your statutory consumer rights remain unaffected.
Standard products may be returned or exchanged within 14 days of delivery.
Please contact us before sending a return or exchange:
WhatsApp: +90 537 359 10 70
For international non-defective returns, return shipping costs are the responsibility of the customer unless mandatory law provides otherwise.
We recommend using a trackable shipping service when returning an item.
If you would like to exchange the size or product, please include the requested replacement details inside the package.
For exchanges requested due to size, preference or another customer choice, return and replacement shipping costs are the responsibility of the customer unless mandatory law provides otherwise.
Standard size options shown on the product page are not considered custom-made.
Products made specifically according to measurements or specifications requested by the customer outside the standard options are not eligible for change-of-mind returns or exchanges.
Statutory rights regarding defective, incorrect or non-conforming products remain unaffected.
Payments made by credit card will be refunded to the original payment method after the return is approved.
For bank transfer payments, the necessary account details may be requested in order to process the refund.
We dispatch approximately 95% of in-stock orders on the same day.
International orders are shipped primarily with FedEx. UPS or DHL may also be available upon request.
International shipping charges are the responsibility of the customer unless otherwise stated during checkout.