Privacy and Security

Privacy and Security Information

Our website may contain links to other websites. We are not responsible for the privacy policies and contents of those websites.

The contact information (name, address, phone, email, etc.) requested in our registration form is not shared with any third parties.

IP addresses are recorded for exceptional cases, as requested by the Prosecutor's Office.

Member's Privacy Obligations

The member acknowledges, declares, and undertakes that all kinds of information and visual materials obtained within the scope of this website belong to derisitesi.com, and that they will keep this information and materials confidential, not use them elsewhere, and not disclose them to third parties.

Security

We have implemented security measures to prevent information loss, unauthorized use, and unauthorized alteration on our website.

Our website is secured with an SSL certificate.

Customer credit card information is not stored in our system.

User passwords are stored encrypted in our database.

ur users have the right to modify and delete all their registered information on our website.

Ask Us, We’ll Answer!

Who is Derisitesi? ❯: Derisitesi is a trusted leather workshop in Istanbul since 1994, carrying on three generations of craftsmanship with modern design.
Where are your products made? ❯: All our leather hats, vests, bags, gloves, and mest socks are 100% handmade in our Istanbul workshop.
Do you offer international shipping? ❯: Yes, we ship same-day after quality checks to the USA, Germany, France, Canada, Russia, Kazakhstan, UAE, and over 30 other countries.
Can we buy directly from your workshop? ❯: Yes, workshop sales are available. You can request our location and details via WhatsApp at +90 557 359 10 70, or visit our Avcılar workshop in person during business hours (Mon–Fri, 09:00–17:00) to view and purchase products. Please message us in advance to confirm availability, as we may be out sourcing materials or on off-site orders.
I want to return or exchange the product. What should I do? ❯: Before sending the product via FedEx, please contact us through our WhatsApp support line: +90 537 359 10 70.
We will provide you with a special return shipping code.
If you prefer, you may also use another courier service. However, shipping costs are the responsibility of the customer.
What is your return and exchange policy? ❯: You can return or exchange within 30 days of delivery, provided the item is unused and has its original tags.
Are your products covered by a warranty? ❯: Yes, all products sold by Derisitesi are covered under our company’s warranty. Each item is inspected before shipping. If a defective or faulty product slips through, you can contact us within 30 business days to request a refund or exchange.
How long does delivery take and which shipping companies do you use? ❯: For domestic shipping, we use Yurtiçi Kargo, and delivery usually takes 2 business days after the product is dispatched (Istanbul orders are mostly delivered the next day). For international orders, we ship via DHL, UPS, or FedEx, and average delivery time is 3–5 business days, depending on the destination. You’ll receive a tracking number via SMS or email once your order is shipped.
How can I pay for my order? ❯: For domestic orders within Turkey, you can pay via bank transfer/EFT or securely through our website using your credit card. We also offer various installment options depending on your bank. For international orders, we accept Payoneer, credit cards, and Western Union. For international payments, please contact us via our WhatsApp support line: +90 537 359 10 70.
What should I do after making the payment? ❯: After completing your payment, please send us your receipt or payment confirmation via our WhatsApp line at +90 537 359 10 70 or by email to derisitesi@gmail.com. This will ensure your order is quickly approved and processed smoothly.