Privacy and Security

Privacy, Personal Data Protection and Security Notice

Last Updated: September 2026

Deri Sitesi respects the privacy and security of its customers and website visitors.

This notice explains how personal data may be collected, used, shared and protected when you visit our website, create an account or place an order.

1. Data Controller

The data controller is:

Turan Bahadır – Deri Sitesi
Tax Number: 1310192296
Address: Nuripaşa Mah. İsa Yusuf Alptekin Sok. No:16 B, Zeytinburnu / Istanbul, Türkiye
Email: derisitesi@gmail.com
Telephone: +90 553 180 61 88
WhatsApp: +90 537 359 10 70

2. Personal Data We May Process

Depending on your interaction with our website, we may process information such as your name, billing and delivery address, telephone number, email address, order and product details, payment and transaction information, customer service communications, return and exchange records, IP address and technical or security logs.

For made-to-measure or customized products, measurements and sizing information provided by you may also be processed for the purpose of preparing your order.

3. Purposes of Processing

Personal data may be processed in order to:

receive, prepare and deliver orders;
process payments;
manage customer accounts and order history;
arrange shipping and delivery;
handle returns, exchanges and after-sales support;
respond to customer requests and communications;
comply with invoicing, accounting and legal obligations;
maintain website and account security;
prevent fraud and misuse; and
establish, exercise or protect legal rights.

Where consent is required for marketing or commercial electronic communications, the relevant permission will be obtained separately.

4. Legal Grounds for Processing

Personal data may be processed where necessary for the performance or formation of a contract, compliance with a legal obligation, establishment or protection of legal rights, legitimate interests that do not override your fundamental rights and freedoms, or on the basis of your explicit consent where required.

5. Sharing of Personal Data

Where necessary to provide our services, personal data may be shared with:

Yurtiçi Kargo, FedEx and, where requested, UPS or DHL, banks and payment service providers, accounting and professional service providers, website hosting and information technology service providers, and competent public or judicial authorities where required by law.

We do not sell your personal data to third parties for unauthorized advertising or commercial purposes.

6. International Transfers

Personal data may need to be transferred outside Türkiye in connection with international shipping or the use of service or technology providers located abroad.

Such transfers are carried out in accordance with applicable personal data protection legislation and the safeguards required under Turkish Law No. 6698 on the Protection of Personal Data.

Mandatory privacy rights available to customers under the laws applicable in their country remain unaffected.

7. Payment and Credit Card Security

Deri Sitesi does not store full credit card numbers or card security codes such as CVV/CVC in its own systems.

Credit card payments are processed through the secure infrastructure of the relevant payment service provider.

Our website uses SSL encryption to help protect data transmitted between your browser and our website.

8. IP Addresses and Security Logs

IP addresses and technical logs may be processed for website and account security, fraud and abuse prevention, troubleshooting and compliance with legal obligations.

Such information may be disclosed to authorized public authorities or judicial bodies where there is a lawful requirement to do so.

9. Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, measure website usage and improve our services.

Where required by applicable law, non-essential cookies are used subject to the user's preferences or consent.

Further information may be provided in a separate Cookie Policy.

10. Data Retention

Personal data is retained only for as long as necessary for the purpose for which it was processed and for any retention period required by applicable law.

When the reasons requiring processing no longer exist, personal data will be deleted, destroyed or anonymized in accordance with applicable legislation.

11. Your Rights

Subject to applicable data protection law, you may have the right to:

learn whether your personal data is being processed;
request information about the processing;
learn the purposes for which your data is processed;
learn the recipients to whom your data has been disclosed;
request correction of inaccurate or incomplete information;
request deletion or destruction where the legal requirements are satisfied;
request notification of certain corrections or deletions to recipients;
object to certain decisions based solely on automated processing; and
seek compensation where you suffer damage as a result of unlawful processing.

Requests regarding your personal data may be sent to derisitesi@gmail.com or to the business address stated above.

12. Links to Third-Party Websites

Our website may contain links to websites operated by third parties. Deri Sitesi is not responsible for the content, security or privacy practices of third-party websites.

13. Security

Deri Sitesi applies appropriate technical and administrative measures designed to protect personal data against unauthorized access, unlawful processing, loss or misuse.

Ask Us, We’ll Answer!

Who is Derisitesi? ❯: Deri Sitesi is an Istanbul-based leather workshop with craftsmanship experience dating back to 1994 and spanning three generations. We produce leather hats, kalpaks, borks, ushankas, leather vests, accessories and traditional leather goods. Many of our products are handcrafted in our own workshop in Zeytinburnu, Istanbul.
Where are your products made? ❯: Many of our products are made in our own workshop in Zeytinburnu, Istanbul. Depending on the product, we use materials such as lamb, goat and calf leather, as well as natural sheepskin, leather or textile linings. Products are quality-checked before shipment.
Do you offer international shipping? ❯: Yes. We ship to many countries worldwide. Our primary international carrier is FedEx. UPS or DHL may also be used upon request where available, with any additional shipping cost paid by the customer. International shipping charges are the responsibility of the customer. Transit time is generally around 3–5 business days after dispatch, but may vary due to customs and local carrier procedures.
Can we buy directly from your workshop? ❯: Yes, workshop pickup may be available for suitable products. Please contact us on WhatsApp before visiting so we can confirm stock and availability. Address: Nuripaşa Mah. İsa Yusuf Alptekin Sok. No:16 B, Zeytinburnu / Istanbul, Türkiye. WhatsApp: +90 537 359 10 70.
I want to return or exchange the product. What should I do? ❯: For eligible standard products, you may request a return or exchange within 14 days after delivery. Before sending the product back, please contact us via WhatsApp at +90 537 359 10 70 or email derisitesi@gmail.com. For international non-defective returns and exchanges, return shipping costs are generally the customer’s responsibility. Custom-made or personalised products cannot normally be returned or exchanged for change-of-mind reasons unless the product is defective or does not match the agreed specifications.
What is your return and exchange policy? ❯: Eligible standard products have a 14-day return period. You may carefully inspect or try on the product to determine its nature, characteristics and fit. Where permitted by law, we may account for loss in value caused by use or handling beyond reasonable inspection. For non-defective exchanges requested because of size, colour or model preference, return and replacement shipping costs may be the customer’s responsibility. Custom-made and personalised products are not eligible for change-of-mind returns where applicable law recognises this exception.
Are your products covered by a warranty? ❯: All products are quality-checked before shipment. If you receive a product that is defective, incorrect or materially different from what you ordered, please contact us. Your statutory rights relating to defective or non-conforming goods are separate from the 14-day return policy. To help us review the issue quickly, please provide your order number and, where possible, photos or video showing the problem.
How long does delivery take and which shipping companies do you use? ❯: Orders within Türkiye are shipped with Yurtiçi Kargo. In-stock products are dispatched on the same business day or the next business day whenever possible, with domestic delivery generally taking 1–3 business days. Custom-made and made-to-order products require additional production time. International orders are shipped primarily with FedEx; UPS or DHL may be used upon request with any additional cost paid by the customer. International transit time is generally around 3–5 business days after dispatch.
How can I pay for my order? ❯: For orders within Türkiye, payment can be made by bank transfer/EFT or credit card. Credit card instalment options may vary depending on the bank and payment provider. For international orders, payment can be made by credit card or Western Union. Available payment methods are shown during checkout. For assistance, contact us on WhatsApp at +90 537 359 10 70.
What should I do after making the payment? ❯: If you completed your order through our website, no additional action is normally required. Once your order is received, preparation begins. If you ordered a custom-sized or personalised product, we may contact you to confirm measurements or production details. Tracking information will be provided through your registered contact details after the order has been dispatched.